All orders are shipped within 3 business days.
Typical Delivery Times:
Lower Mainland: 2-5 business days
Rest of Canada: 5-10 business days
United States: 7-10 business days
Untracked Letter-mail: * no insurance, timeline or guarantee for this option*
If you are not completely satisfied with your pieces, please contact firstname.lastname@example.org for an exchange within 7 days of receipt. Jewelry must be in ORIGINAL/UNWORN condition.
**All return & shipping/handling charges will be the responsibility of the customer**
**Sale/Clearance items are final sale**
WELCOME BFF DISCOUNT
This discount cannot be combined with any other discount code or store sale
More Frequently Asked Questions:
1. What types of metals do you carry?
All our welcome! Though I do carry all types of metals, you can predominately find Gold-Filled, Sterling Silver and Stainless Steel.
2. What are the differences between metals?
Great question, please visit our "So You Want This Love to Last Blog which covers just this!
3. Do you offer Local Pick-up?
Yes I sure do. Pick-up is in Pitt Meadows.
4. Can I return my items?
Within the first 7 days of your purchase you can contact email@example.com to exchange unworn/undamaged product. All return shipping costs will be the responsibility of the customer. Please see our Exchanges Page for full details
5. Do you do repairs?
Unfortunately I can not offer repairs as the pieces in the boutique are made by various artists that I work with to curate specific collections. If your jewelry has quality concerns within the first 7 days please contact firstname.lastname@example.org.
*Anything after the exchange period has passed is non exchangeable/non refundable. If there are any quality issues/manufacturer defects that fall outside of the 7 days, please contact email@example.com *
If you have any questions or concerns about the repair/damage policy please email firstname.lastname@example.org
6. Can I mix and match items? (ex. change the chain on a necklace to pair with a pendant)
Each piece has been selected to be carried in the shop as a complete unit and as such cannot be mixed.